Pitstop

Still relying on manual reminders and one-size-fits-all messages?

Your customers don’t stop being valuable after the sale. But without consistent, personalized engagement, they may not come back for service — or their next car.

  • 🚫 Missed service revenue
  • 🚫 Generic aftersales communication
  • 🚫 Fragmented customer data across systems

With Pitstop, your follow-up is always on — timely, relevant, and fully automated.

Meet WEBSOLVE Pitstop: Post-sale engagement that drives results

Pitstop keeps your customers engaged after the sale with automated, personalized messaging — across service reminders, recalls, loyalty offers, and more.

  • ✅ Sends automated messages to existing customers
  • ✅ Service reminders, warranty notices, and recall alerts
  • ✅ Connects to DMS, CRM, OEM, and third-party systems
  • ✅ Fully integrated with workshop planning tools
  • ✅ Customizable per vehicle, dealer, or customer profile
  • ✅ Supports email, SMS, WhatsApp — and even physical mail
  • ✅ Fully branded to match your corporate identity
  • ✅ 100% automated — no manual work needed
Pitstop

How it works

Turn aftersales into opportunity

  • 🔁 Win repeat business
    Stay in touch with timely, relevant messages that keep your brand top-of-mind.
  • 🔧 Boost service department utilization
    Drive workshop bookings through proactive, automated communication.
  • ⚙️Works seamlessly with LoyaltyMax and Radar
    Combine Pitstop with Radar and Reach to maximize lifetime value.

Pitstop

Works perfectly with WEBSOLVE Reach & Radar

Pitstop, Reach, and Radar work together to boost retention, engagement, and sales. They keep customers loyal, trigger smart campaigns, and spot buyers early.

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Frequently Asked Questions

β†’ Everything from service reminders and warranty expirations to recall notices and loyalty campaigns.

β†’ Yes. Once triggers and content are set up, messages are sent automatically β€” no manual steps required.

β†’ It connects with your DMS, CRM, OEM platforms, and even third-party data providers to ensure complete context.

β†’ Absolutely. Messages can be tailored based on vehicle details, customer preferences, dealership specifics, and more.

β†’ Email, SMS, WhatsApp, and optionally even printed mailings with label printing.

β†’ Yes. Pitstop also works for warranty campaigns, recalls, service contracts, and general loyalty communication.

β†’ Definitely. All messages follow your dealership’s corporate identity for a consistent, professional experience.

β†’ 100%. Pitstop is ISO 27001/27701 certified, GDPR compliant, and built with strict data security standards.

Get started with WEBSOLVE Pitstop

Ready to turn aftersales into a revenue engine?

Schedule a call